All major credit cards and e-checks are accepted through pay pal,
a safe & secure
way to make credit card payments online. Please note that you
don't
need to create a Pay pal account to use the pay pal shopping cart service,
just
click on the "if you do not currently have a pay pal account click here" box
in the middle of the pay pal prompt page once you've checked out and they'll
take
your credit card information for us.
Your items should get into
your happy little hands within a week or two.We will
send
you a delivery confirmation email the day your goods leave our hands.
If you are planning on purchasing a large amount of a specific
item you may be eligible for price breaks and discounts.
Please contact us for more information.
All orders are shipped Priority Mail with delivery confirmation
via USPS.
Here are the shipping rates:
| shipping |
order total |
| $5.00 |
$0.01– $29.99 |
| $9.00 |
$30.00 – $60.00 |
| $13.00 |
$60.01 – $90.00 |
| $20.00 |
$90.01– $200.00 |
| $40.00 |
$200.01 and up |
|
The Post
Office has raised postage rates, starting May 15, 2007.
Our shipping prices have been adjusted for this postage
increase.
Please note: Orders that fall into the last
two price brackets
are sent
via Insured Priority Mail. |
We try our best to describe the products as accurately as
possible and
strive
to make each
item perfect. I want you to be 100% happy, so
if you are not please with your items you can return
them for a refund if they are eligible.
If you feel that an item was grossly misrepresented
you can return it. Personalized items, customs
orders and Surprise Yourself Sets cannot be returned
or refunded. To
return an item please email us first and let
us know the problem with the item
and
to
receive
authorization. If
you do not receive prior authorization, you will not be
eligible for a refund. After receiving authorization,
ship the item back to us within 7 days of the delivery confirmation
of your
order. Items must be shipped via method comparable to USPS
Priority
Mail with Delivery Confirmation. We are not responsible for
items damaged or lost during the shipment process. Any returned
item
must be unused and in resale mint condition for a full
refund. Shipping charges are not refundable.
Email: 16sparrows(at)gmail(dot)com
All information gathered during any online transaction will be
used solely to process your order. When you sign up on
our email list, rest assured
that
your information will not be distributed or sold to anyone, for any reason. In
short: we will not do anything evil with your info.
I am sorry to say, but we have to charge sales tax to
residents of Illinois, since the studio resides in that fine state.
Yes. Purchase transactions are fully encrypted
in SSL to completely protect all of the information you provide.
When on a secure web page, you should see the security icon on
your browser's status bar light up and lock. If you are not comfortable
with ordering on-line please contact us for other options.
|
