Who are you and how did this all start?
16 Sparrows sprouted from an observation that there were no greeting cards for sarcastic, quirky folks. So Kathy began making her own and after my paper goods out numbered friends and family, she knew something had to be done.

So with the encouragement of two close friends; Milly & Ilya, Kathy opened up shop. (This is the clean up version of what happened. If you ask Milly or Ilya, the birth of 16 Sparrows occurred in a bar over a table covered in empty beer bottles.)

Due Kathy's strong background in graphic design and illustration, 16 Sparrows started as a paper-goods-only store but since then, unique non-paper products have multiplied like love-struck bunnies.

Thanks to Donovan, illustrator, graphic designer and zombie-hater, 16 Sparrows has expanded its product base and gone on to have great success at craft fairs & retail stores. Donovan and Kathy both share an interest in smart-ass pretty things, which is a commonality that has made both their cohabitation and partnership a success.

Kathy, ever the nerd, has ventured into grad school and turned her focus to scholastic endeavors. But not to worry! While Kathy is away diddling with art history, Donovan will take the day-to-day reins of 16 Sparrows.

What happened to the personalized stationery?
Most of these items are temporarily removed from our shop, but we still offer the Custom Private Eye Stationery. If you are interested in personalized items, please view our custom design section. You can still reorder your personalized stationery by going here.

How can I reorder my personalized stationery?
By going here. If you forgot or lost your reorder number, just email me with the name and design on the stationery and I can track it down for you.

Can you make custom cards, invitations & stationery?
Yes! Please go to the custom design page to fill out a custom design form.

Why have your shipping charges been raised ever so slightly?
The Post Office has raised postage rates, starting May 15, 2007. Our shipping prices have been adjusted for this postage increase. For most orders, this price change only is a few cents more. We ship all our packages Priority Mail with delivery confirmation to assure you get your goodies in time.

What's your contact information?
Due to the wonderful world of spam, Donovan and Kathy switched to Gmail. You can contact both of them at:
16Sparrows (at) gmail (dot) com

Do you have a return policy?
Yes, it is located on our order info page.

When can I expect my order?
Please expect your goodies to arrive in 1-2 weeks after you place an order. View more info on our order page.

What do people have to say about your shop?
Well, you can see what everyday customers say about our products in our testimonial section or check out 16 Sparrows in the press.

I have a question about shipping and sales tax!
Go to our order info page. There you will find everything you would ever need to know about those two subjects. If you live outside of North America, you will need to add international shipping to your order.

So why the name 16 Sparrows?
I have an obsession with birds, specifically sparrows. Mainly for their symbolism, particularly the hope they brought sailors of the promise of land. As for the 16...it is my favorite number. I don't really know why.

Is my information safe with you?
16 Sparrows values your privacy and therefore we absolutely will not sell, rent, or trade your information with other companies.

Do you have a list of retailers that sell your stuff?
Yes, check out our retailer page.

Are your products sustainable?
In an effort to offer sustainable and environmentally conscious products we are now printing most of our cards on recycled paper with soy-based inks.

Where is your shop located?
16 Sparrows is strictly an on-line shop. Although, there are some wonderful retailers you can purchase 16 Sparrows goodies from.