Help Section
Where is my password?
The password is on the back of your member card that was enclosed in your Welcome Package. The Welcome Package is snail mailed to you when you enrolled in the L.W.A. and takes one to two weeks to reach you, depending on your location.

Logging in is slow.
Yes, the transfer between login page and member page can take one to two seconds in some browsers. We apologize for that, but it is just the system verifying the password and then forwarding you to the right page. Once you are at the member site, there is a trick on the top of the page that explains how to bypass the login process in the future.

I press enter and nothing happens.
In some browsers, typing in the password and pressing enter doesn't work. Try clicking the "Onward" button. It takes one to two seconds for the password to be verified and forward you to the member site.

Having trouble logging in?
Make sure your cookies are on, if that doesn't work, reset your cache. Otherwise, you may have java scripting disabled. If so, you will see text under the login area stating your java script is disabled. Email us if this is the case and we will help you.

Still no luck?
If you still have trouble, drop us an email and let us know! We want our LWAers happy and able to easily access their exclusive items. Contact Kathy or Donovan at 16sparrows(at)gmail(dot)com - We will try to get back to within 24 hours and help you solve the issue.

Will I always have this issue?
No. Once you login the first time, all the issues will be fixed.